Privacy Policy

Privacy Policy

Parents or guardians should read the current Privacy Policy and explain to children using this website and/or mobile application the implications of such Policy.

About Us

This website and/or mobile application are managed by MOTION PICTURES ENTERTAINMENT S.L., a company registered in SPAIN, with VAT ID B66810524 and registered address at CALLE REINA VICTORIA 8, 08021 BARCELONA, SPAIN.

MOTION PICTURES ENTERTAINMENT S.L. informs users of its website and mobile application MyaGo through this Privacy Policy about the processing and protection of users’ personal data that may be collected through their navigation or contracting of services on this portal. The use of this website by the user implies their acceptance of this Privacy Policy.

MOTION PICTURES ENTERTAINMENT, S.L. adopts the necessary measures to ensure the security, integrity, and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data, and in those aspects not covered by it, by Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights, Royal Decree 1720/2007, of December 21, which approves the Regulation for the development of the Organic Law on Data Protection, and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.

Through the registration forms on this website or the sending of emails, personal data of each user are collected and processed, which are necessary for the management and maintenance of some of the services provided and whose processing is governed by this Privacy Policy.

We are committed to protecting your privacy. This privacy policy (Privacy Policy) explains how we collect, store, process, and use your personal information or that of your children when using this website and/or mobile application (the Services). It also details your rights in relation to your personal information or that of your children. You should read this Privacy Policy together with our Terms of Use. Our legal status is that of “data controller,” and as such, we will securely store and process your personal information or that of your children that you or your children have provided to us or that we collect through other means. Data controller is a legal term used in European legislation to identify the person who controls what is done with certain personal information.


The Services are designed, in part, for children. Therefore, we are aware that we must exercise even greater care when processing personal information. Most of our Services include a section for children (the “Kids’ Area”) and a separate section for parents (or guardians) (the “Adult Area”). In the Kids’ Area, children mainly engage in playing, reading e-books, and/or watching videos. Generally, in the Kids’ Area, we do not provide any place where children can sign up or provide personal information by themselves. Typically, the only part of the Services where anyone can enter personal data directly is the Adult Area. Consequently, in most cases, we do not anticipate collecting personal information directly from children. We anticipate and assume that we will only collect personal information from parents or guardians.

If you are under 13 years old, you can only use the Services and provide personal information if you have the consent and supervision of a parent or guardian.

If we believe that a child using the Services is under 13 years old, we will not process any personal information from that child without the consent of the parent or guardian.

If the user is 13 years old or older, we will only collect and process personal information if we believe that the user understands what this entails.

What type of personal information do we collect?

We may collect the following personal information: name; email address; address; postal code; country and other geographical location data; date of birth; password and other authentication data; responses to customer satisfaction surveys or market studies (unless provided anonymously); marketing preferences; name(s) of children; date(s) of birth of children; gender; any information that you (or your child) submit as part of a contest; and information about your device (e.g., IP address or other device identifier) and your (or your child’s) use of the Services through the use of cookies (and similar technologies) as described below.

If you contact us with a complaint or inquiry, we may keep a record of any phone number you have used to call our customer service team, as well as the correspondence

How and when do we collect personal information about you and your children?

We may collect personal information when you or your children: participate, access, or register for any of the activities in the Services, online content, newsletters, or contests; create an online account or fill out other forms in the Services; contact our customer service teams or request information through any other means; respond to our communications; participate in our customer satisfaction surveys or other market studies; or communicate with us through social media websites, third-party applications, or similar technologies.

When you browse or use the Services, we will also collect certain information about your device and your use of the Services through cookies and similar technologies, as described below.

We will inform you if the personal information we have requested is mandatory or optional. Please note that if you choose not to provide certain information that we have indicated as mandatory, we may not be able to offer you a specific service or product in some circumstances.

We may also collect personal information about you from third-party sources, such as our subcontractors.

How can we use your personal information or that of your children? We (or third-party data processors acting on our behalf) may collect, store, and use your personal information or that of your children for the following purposes:

  • To offer our Services, activities, or online content and to provide information about our Services, activities, and online content that may be tailored to your or your children’s individual preferences.
  • To contact contest winners, identify you or your child as the winner of a specific contest, send newsletters to which you or your children have subscribed, and offer you or your children the requested services.
  • For system administration and internal operations (including problem resolution, data analysis, and testing) to ensure the proper functioning of the Services.
  • To distinguish you from other users (e.g., to remember your login details).
  • To analyze your use of the Services to improve the user experience and ensure that content is presented more effectively on your device.
  • To notify you of any changes to the Services.
  • To provide customer support and ensure the delivery of quality customer service.
  • When you have given your consent or when the law allows us, to contact you or your children (including by email) to offer products and services that we believe may interest you or your children (you can unsubscribe from our marketing communications at any time).
  • When you have given your consent to pass on your personal information to selected third parties for marketing purposes.
  • For geographical redirection (so that you see the correct version of the Services based on the country from which you are accessing the Services).
  • For security and fraud prevention to ensure that our Services are secure and protected.
  • To comply with relevant laws and regulations.

We may also collect information about visitors and users of the Services for statistical purposes or for reporting.

Legal basis for processing your personal information:

We will only process your personal information or that of your child when we have a legal basis for doing so. The legal basis will depend on the purpose for which we have collected and use the personal information. In almost all cases, the legal basis will be one of the following:

  • Consent: For example, when you have given consent to receive certain marketing techniques from us. You can revoke your consent at any time by clicking the unsubscribe link at the end of any marketing email we send you.
  • Our legitimate business interests: When necessary for us to understand our customers, promote our services, and operate effectively as providers of children’s content and related services, provided that in each case it is done in a legitimate way that does not unduly affect your privacy or that of your child or other rights.
  • Compliance with the law: When we are subject to a legal obligation and need to use your personal information to fulfill that obligation.

Where do we store your personal information?

The personal information we collect may be transferred and stored in a destination outside the European Economic Area (EEA), including countries without data protection laws or whose legislation is less strict compared to Europe.

Whenever we transfer your personal information or that of your child, as described above, we will take reasonably necessary measures to ensure that there are adequate security guarantees to protect such personal information and to ensure that it is treated securely and in accordance with this privacy policy. In such cases, we rely on approved data transfer mechanisms (such as the EU’s “standard contractual clauses” and the “Privacy Shield” between the EU and the US) to ensure that your information is subject to adequate safeguards in the receiving country. If you are in the EEA, you can contact us to obtain a copy of the safeguards we have adopted to protect your personal information and privacy rights in these circumstances.

How do we retain your personal information?

We take steps to ensure that the personal information we collect is only retained for as long as necessary for the purpose for which it was collected. After this period, it will be deleted or, in some cases, anonymized.

When we have collected personal information based on your consent and have no other legal basis to continue such processing, if you subsequently withdraw your consent, we will delete your personal information. However, please note that when you unsubscribe from our marketing communications, we will keep a record of your email address to ensure that we do not send you marketing emails in the future.

Do we share personal information with third parties?

We may share your personal information (or that of your child) with our marketing vendor/data processor, who hosts the Services, stores all associated data on our behalf, and sends certain emails on our behalf. If a third party acquires all (or nearly all) of our businesses and/or assets, we may disclose your personal information or that of your children to that third party in connection with the acquisition. We may also disclose your personal information or that of your children as required by applicable law, a government body, or a law enforcement agency. We may also disclose your personal information or that of your children to protect our rights and property or safety, or that of our users or others, and to enforce or apply our terms and conditions (including sharing information with other companies and organizations to protect against fraud and reduce credit risk) or as required by applicable law, a government body, or a law enforcement agency.

Aside from what is described in this Privacy Policy, we will not disclose, sell, or rent your personal information or that of your children to third parties unless you have given your consent. If you give your consent but later change your mind, you can contact us, and we will cease such activity.”

Cookies and Similar Technologies:

Our sites use cookies and similar technologies. A cookie is a small file of letters and numbers sent to your browser when you visit our site. We use cookies solely to track the analysis of how users interact with our site and not for targeted advertising purposes. These cookies are of an ‘analytical’ nature and allow us to recognize and count the number of visits to understand how users navigate our site. This helps us improve the functionality of the site, ensuring, for example, that users easily find what they need.

We may use technologies such as tags, pixels, or web beacons. These are embedded objects on a webpage or email and are usually invisible to the user but allow checking if a user has viewed a page or email. The site may also use ‘local shared objects,’ also known as ‘flash cookies.’ These are data that websites using certain video players can store on your computer, such as preferences or progress in a game.

Please refer to our Cookie Policy for more information on how to disable cookies.

Third-party sites

The Services contain links to other websites and services operated by third parties. Please note that this Privacy Policy applies solely to the personal information we collect through the Services (or through contests on our applications on third-party websites, including social networks where there is a link to this policy) or receive from third parties, and we cannot be responsible for the personal information that such third parties may collect, store, and use through their own websites and services. It is always important to carefully read the privacy policy of each third-party website and service that you visit or use.

Furthermore, when information is provided to us on a third-party site or platform (for example, through our contests on our applications on social media sites), the third party’s website may also collect information subject to its own privacy policy.


We take appropriate technical and organizational measures to safeguard the personal information we have about you and regularly review our security measures to consider new technologies and methods to protect your data. Please note that no transmission over the Internet can be guaranteed as secure, and consequently, we cannot ensure the security of any personal information we receive through the Internet.

You must keep your password and any other authentication information for the Services confidential. If you know or suspect that someone other than you knows your password or any other authentication data, you must notify us immediately using the contact details below.


The user may exercise, at any time and in accordance with current legislation, the rights of access, rectification, or deletion of data, request the limitation of processing, object to it, request the portability of their data, as well as revoke the consent given, rights recognized in the aforementioned Regulation (EU). The user can exercise these rights by contacting MOTION PICTURES ENTERTAINMENT, S.L. at the address of its registered office indicated above; by sending an email to the following address or to the postal address Reina Victoria 8 Barcelona 08021 – Spain.

For the effective exercise of these rights, the user must prove their identity by providing their name and surname, a photocopy of the ID card or equivalent identification document proving their identity, a request specifying the details of the request, an address for notifications, and the date and signature of the applicant.

Likewise, the user may file a complaint with the Spanish Data Protection Agency (competent Control Authority in this matter), especially when they have not obtained satisfaction in the exercise of their rights, by writing to the same, C/Jorge Juan, nº6, 28001 – Madrid, or through the website.

Changes to this Privacy Policy

Es posible que de vez en cuando revisemos esta Política de privacidad, por lo que le rogamos que vuelva a visitarnos con regularidad para estar al tanto de las actualizaciones. Le notificaremos si estos cambios son materiales y solicitaremos su consentimiento en caso de que el cambio pueda perjudicarle en algún sentido.

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